“Social hearted, commercially minded”

What a cracking title for a recent report by the Smith Institute (April 2013) into tomorrow’s housing associations, because in a few words it captures the conflict for managers and staff decision making and delivery. And it isn’t going to get any easier as one of the report conclusions suggests. “that reductions in capital subsidy, sweeping welfare reforms and shifts in housing policy away from the provision of traditional low-rent social housing present major challenges to the sector.” Deciding on your strategic response is a job for your Board. Our job is to help you deliver your strategy successfully without confusion or misunderstanding, through effective training and development. If you want great quality tried and tested short training courses, delivered in house click here If you want something more bespoke just make an enquiry. Here are some current projects:
  • Breathe new life into appraisal – through great conversations, not paperwork
  • Business report writing – save time and build your reputation with great reports
  • Engage with your tenants – by writing influential persuasive letters
  • Professionalise your managers – less bureaucracy and more inspiration

Case studies

Case study 1

Check back soon for detail of an exciting project we are currently working on with a local housing provider.

Today is a good day!! I am so pleased to have passed my CMI level 5 qualification.  Thank you both so much for your help, endless patience and support it was very much appreciated.  Apologies if this sounds a little like an Oscar acceptance speech, but that’s how happy I am. :-)

I feel very lucky to have been part of an excellent course and to have been given this opportunity by my Manager and PCH.”

Sally Foden Plymouth Community Homes

I have just heard I have passed both units of the CMI course, a big thank you for the assistance you and your colleagues have provided. Please pass on my thanks to the rest of the team.”

Jon Munday Plymouth Community Homes

Steven is an excellent tutor and the course exceeded my expectations. I certainly learnt how to delegate more effectively.”

Janine Hems Plymouth Community Homes

Some housing associations we have worked with